When a security incident occurs, every minute counts. Sythe Labs provides rapid incident response services with expert security professionals available 24/7 to contain threats, investigate breaches, and restore operations. Our incident response team has handled hundreds of incidents ranging from ransomware attacks to data breaches.
🚨 Active Security Incident? Contact us immediately for emergency response
Establish incident response procedures, develop playbooks, identify key contacts, and ensure your team knows how to activate emergency response.
Rapid assessment of the incident to understand scope, impact, and threat actor activity. Collect evidence and determine severity for appropriate response.
Isolate affected systems to prevent spread, implement short-term containment measures, and begin long-term containment strategy while preserving evidence.
Remove threat actor access and malware, patch vulnerabilities, restore systems from clean backups, and validate security before returning to normal operations.
Comprehensive incident report, lessons learned session, security improvements, and recommendations to prevent similar incidents in the future.
Rapid containment of ransomware infections, ransomware negotiation support, decryption assessment, and safe system recovery.
Investigation of unauthorized data access or exfiltration, scope assessment, compliance notification support, and remediation.
Email account takeover investigation, financial fraud prevention, and email security hardening to prevent future compromise.
Detection and removal of sophisticated, long-term intrusions by nation-state or criminal threat actors with advanced capabilities.
Investigation of malicious or negligent insider activity, data theft assessment, and recommendations for insider threat programs.
Analysis and removal of malware, trojans, botnets, and other malicious software with comprehensive system cleanup.
Incident response retainers ensure immediate access to our team when you need it most. Organizations with retainers receive priority response, pre-established procedures, and reduced hourly rates during incidents.
24/7 availability with immediate remote response capabilities. Our team can begin investigation and containment within minutes of engagement.
GCIH, GCFA, and GREM certified incident responders with real-world experience handling major incidents across industries.
Proper evidence handling and chain of custody procedures for incidents that may require legal action or law enforcement involvement.
Guidance on breach notification requirements for HIPAA, PCI DSS, state laws, and assistance with regulatory reporting.
For retainer clients, our incident response team engages within 1 hour of notification 24/7/365. For non-retainer emergency response, we typically engage within 2-4 hours depending on availability. Time is critical during a security incident - having a retainer ensures immediate access to our senior incident responders. Our managed security services clients benefit from automatic incident escalation and immediate response.
Our retainers include priority emergency response (1-hour engagement), quarterly tabletop exercises, annual incident response plan reviews, pre-established communication procedures, evidence collection protocols, and reduced hourly rates during incidents. You have immediate access to our incident response team when you need it most.
Yes, ransomware response is one of our most common engagements. We rapidly contain the infection, assess the scope of encryption, evaluate backup integrity, coordinate with law enforcement if needed, and guide recovery efforts. Our team has experience with all major ransomware families and can advise on negotiation if necessary. We also provide penetration testing to identify ransomware entry points before they're exploited.
Yes, we regularly coordinate with FBI, Secret Service, and local law enforcement on cyber incidents. We can also work directly with your cyber insurance carrier to document the incident, preserve evidence, and support claims. Our reports and forensic evidence are court-admissible and insurance-acceptable. Many cyber insurance policies require or recommend having an incident response retainer in place.
We respond to all types of security incidents including ransomware attacks, data breaches, business email compromise, insider threats, malware infections, DDoS attacks, and unauthorized access. Whether it's a suspected breach, confirmed compromise, or active attack, our team has experience handling incidents across all industries and environments. Our vCISO team can help you prepare comprehensive incident response plans.